Resources and Support

Learn more about Medicare and find additional resources here.

Meeting schedule and Annual Open Enrollment Presentation

2024 Pre-Recorded Presentation

How does Medicare work?

View information about the Medicare program, including coverage options, eligibility, enrollment, costs and benefits.

Medicare Made Clear

How do I file an appeal or grievance?

Get a detailed overview of the Appeals and Grievance process.

Medical appeals and grievances

Drug coverage appeals and grievances

How do I report fraud or abuse?

Find out how to identify fraud and abuse and learn steps you can take to prevent and report it.

Report fraud and abuse

Brochures and flyers

UHC Doctor Flyer

Age In Educational Brochure

Dental plan flyer

UHC Hearing Benefit Flyer

IBM UHC Hearing FAQ

IBM OTC vs Prescription Hearing Aids

Forms and resources

Benefit highlights

HRA Welcome Kit

IBM Retiree Summary Plan Description (SPD)

Dental ADA claims reimbursement form

Direct Member Reimbursement form

RX_Direct Member Reimbursement Form

Questions? We're here to help. Find the right resources to contact with your questions.

Contact us

(1-877-852-0641) 8 a.m. – 8 p.m., Local Time Mon - Fri. TTY users, call 711.

Frequently asked questions

If any conflict should arise between the content of this communication (including accompanying material) and the legal Plan documents, or if any point is not discussed in this communication or is only partially discussed, the terms of the legal Plan documents (as interpreted by the plan administrator) will govern in all cases. As always, IBM reserves the right, in its sole discretion, to amend and/or terminate the Plan and any of IBM’s other benefit plans.